1. Rental Includes
Your car rental package with MauriGo Car Rentals includes:
- 24/7 roadside assistance
- Unlimited mileage
- One (1) child seat (first seat free)
- Comprehensive insurance coverage
2. Rental Excludes
The following charges are not included in the rental rate:
- Traffic fines, penalties, and parking charges
- Late return fees
- Bank or card processing charges
- Delivery or pick-up fees (where applicable)
- Replacement costs for lost keys or documents
- Valeting or cleaning charges (if returned excessively dirty)
3. Documentation Requirements
At the time of vehicle delivery, the renter must present:
- A valid driving licence
- A valid passport or national ID
Failure to present valid documentation may result in refusal of rental without refund.
4. Rental Duration
- The minimum rental period is 3 days.
- Rental charges are calculated on a 24-hour basis from the time of collection.
- Additional hours beyond the 24-hour cycle may incur extra charges.
5. Payment Policy
- Pay & Drive policy applies — full payment is required before vehicle collection.
- We accept Mauritian Rupees (MUR), Euros (EUR), and US Dollars (USD).
- A 5% surcharge applies to all card payments.
6. Insurance & Security Deposit
- All rentals include comprehensive insurance coverage.
- Insurance coverage does not include damage to tyres.
- A Rs 25,000 pre-authorization deposit is required on your card at the start of the rental.
- The deposit will be released after vehicle inspection upon return, subject to terms and conditions.
7. Fuel Policy
- Vehicles are provided on a same-to-same fuel level basis.
- If returned with less fuel than at delivery, refueling charges will apply.
8. Driving Requirements
- The minimum driver age is 18 years.
- A valid driving licence held for at least 2 years is required.
- Both local and international licences are accepted.
9. Vehicle Models
- Vehicle images on our website are for illustration purposes only.
- In case a specific model is unavailable, a similar vehicle of the same category will be provided.
10. Limitation of Liability
MauriGo Car Rentals shall not be held responsible for:
- Losses or damages caused by events beyond our control, including but not limited to natural disasters, civil unrest, flight cancellations, or other external factors.
All disputes arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Mauritius.